Esurance Review for 2020

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Overall Rating


Bottom Line

Esurance offers Home Insurance, Car Insurance, Life Insurance, Renters Insurance, Motorcycle Insurance, Pet Insurance, and more. With an easy-to-use platform, you can sign up and get a quote from Esurance within minutes.


  • Wide Range Of Policies
  • Backed By Allstate
  • Easy-To-Use Online Platform
  • Discounts for Policy Bundles


  • Not The Cheapest Provider

Coverage Options


Online Access


Financial Strength


Customer Support


Affordable Rates


Esurance is an insurance company that’s owned by Allstate and offers auto insurance, home insurance, life insurance, renters insurance, motorcycle insurance, pet insurance, and more.

The company operates with the mindset of taking the pain out of the insurance-buying experience. The Esurance website makes it easy to get coverage online in a matter of minutes.

Here is an in-depth review of Esurance with a focus on the company’s most popular services: auto and homeowners insurance.

Let’s take a look at what Esurance has to offer.

What is Esurance?

Esurance is one of the first businesses to offer online applications for car insurance. The company was founded in 1999 and sells auto insurance in 43 states. The company currently has over 3,000 employees that operate out of 17 regional offices throughout the U.S.

It takes an average of six minutes to sign up and get an online quote, and the company claims that its customers can save an average of $462 each year by switching to Esurance from another provider. Not bad!

Esurance Auto Insurance

Esurance is perhaps best known for providing auto insurance. As with most auto insurance carriers, the company offers basic liability coverage, collision coverage, and comprehensive coverage. The plan that makes the most sense for you depends mainly on your budget, your risk tolerance, and the type of car you drive.

Generally speaking, if your car is a beater (i.e., worth less than a few thousand bucks), it’s probably not worth spending the extra cash on collision or comprehensive coverage. However, if you drive an expensive car, if you frequently drive for work, or if you park on the street where your vehicle has a higher chance of getting broken into (or having a tree fall on it!), you might want to opt for collision and comprehensive coverage.

If you’re looking for added peace of mind behind the wheel, Esurance offers a variety of additional coverage options. Let’s take a look at some of the popular add-ons:

Rental Car Coverage

If you opt for rental car coverage, Esurance will reimburse you for car rental expenses if your car is in the shop for repairs. To qualify for rental car coverage, you’ll need to have both collision and comprehensive insurance coverage on your policy.

Rental car coverage typically only costs a few extra bucks each year, so it’s generally a good thing to have. Keep in mind that collision and comprehensive will probably run you a few hundred extra dollars per year, so you will have to factor in those costs to make sure the overall policy fits in with your budget.

Emergency Roadside Assistance

Esurance’s emergency roadside assistance plan sends a tow truck your way if your car breaks down, delivers extra gas if you run out, and offers tire repair if you get a flat. The coverage only extends to $75 per incident, so if you break down in a remote area and your tow costs $200, you’ll likely have to pay for the difference.

Gap Insurance

Gap insurance, which is also called loan/lease gap insurance, provides coverage if your car is totaled, and you owe more money to the lender than your car is worth at the time of the loss.

For example, let’s say you recently took out a $24,000 loan to pay for a new car (pro tip: not recommended, even in the slightest!). The second you drive this new car off the lot, the value drops 10% or more. One month later, you get rear-ended at a traffic light, and insurance adjusters might declare your new car a total loss. You might still owe $23,500 on your auto loan. But the insurance company might only want to reimburse you $20,000 because the car isn’t brand new anymore.

Gap coverage would absorb the difference between what you owe on your loan and what the car’s value is at the time of the accident. That way, you aren’t left holding the bag. If you finance a new or more expensive car, you might want to look into this type of coverage.

Medical Payments Coverage

Medical Payments Coverage pays for medical expenses if you or your passengers require medical treatment following an accident.

Personal Injury Protection (PIP)

PIP covers your medical expenses that stem from an accident—even if you were at fault and no other drivers were involved. PIP is required in some states and optional in others.

Bodily Injury Insurance

If you cause an accident and the driver or passengers of the other vehicle are injured, bodily injury insurance can help you pay for their medical expenses. This level of coverage is required in most states.

Property Damage Coverage

Property damage coverage pays for the costs required to repair damage that you cause to another person’s personal property during an accident (e.g., their house or mailbox).

Uninsured/Underinsured Motorist Bodily Injury Coverage

Let’s say you’re involved in an accident with another driver, and that individual was at fault and didn’t have insurance. Uninsured and underinsured motorist bodily injury coverage will pay for the costs of you and your passenger’s medical bills. The policy would also cover any expenses you incur as a result of the at-fault driver’s insurance plan, only covering a portion of your medical expenses.

Uninsured/Underinsured Motorist Property Damage

Imagine you’re involved in a multi-car accident that another driver caused. This driver either doesn’t have insurance or has a low amount of insurance. Uninsured and underinsured motorist property damage coverage would pay for any damages to your car that are not covered by the at-fault driver’s plan.

Esurance Home Insurance

Now, let’s take a look at Esurance’s next most popular service: homeowners insurance.

If you own a home, you’ll definitely want to have a solid homeowners insurance plan. It’s also required to get a mortgage. With Esurance, both your house and your belongings will be covered in the event of the following types of damages:

  • Fire
  • Lightning
  • Wind
  • Theft or vandalism
  • Falling objects (e.g., a tree limb)
  • Damage caused by the weight of ice, snow, or sleet
  • Vehicles crashing into your home

If you happen to own valuable jewelry, music equipment, or artwork, you can add additional protection for those items through an insurance rider. In most cases, homeowners insurance will also cover medical expenses if one of your visitors is injured in your home or on your property.

If you’re looking for maximum peace of mind, you can also sign up for the following homeowners insurance add-ons:

Family Liability Protection

Let’s say your child’s friend breaks their leg while playing outside in your yard. Ouch! What’s worse is that a few weeks later, this child’s parents decide to sue you. Family liability protection will pay for any legal fees that you may incur as a result of this lawsuit.

Living Expense Coverage

If your home is destroyed or damaged to the point where it’s no longer habitable, living expense coverage can help pay for the costs of your hotel, groceries, and storage while you’re waiting for home repairs.

Esurance Sign Up Process

Esurance’s Coverage Counselor helps you sign up for the plan of your choice in a matter of minutes.

When signing up for auto insurance, the first step is entering your zip code. Next, you are asked a series of questions about your car(s) to help you select the best plan.

You’ll then be asked if you’d like to add any additional features—like rental car coverage and roadside assistance.

Once you’ve selected the options you want, you can instantly get your quote online, or call in to speak with an agent. Talk about a painless experience!


Esurance offers competitive insurance pricing that’s on par with the major carriers.

They aren’t the cheapest provider out there, to be sure. But as the saying goes, “you get what you pay for.”


Esurance’s website doesn’t contain any security-specific details, but they do have a secure website certificate through Sectigo and are protected by Comodo, a leading cybersecurity platform.

Allstate also backs them with hundreds, if not thousands, of employees that monitor the technology and security systems around the clock.

Customer Support

Esurance offers customer support over the phone and online.

To contact Esurance by phone, give them a call at 1-800-ESURANCE (1-800-378-7262) from 6 am to 12 am CT, seven days a week.

You can also send them an email or hit them up on Facebook or Twitter.

Pros and Cons


  • Wide range of insurance products and services
  • A trustworthy company, backed by Allstate
  • A slick online platform that makes it very easy to sign up for insurance plans


  • Not the cheapest; you might find lower rates with Geico or Progressive
  • Mixed reviews about the customers’ experiences with auto insurance claims

Alternatives to Esurance

Some of the most popular alternatives to Esurance are:

Seeing that Esurance is owned by Allstate, I don’t consider smaller insurance providers to be qualified alternatives.


Is Esurance a Good Insurance?

Yes, Esurance is a good insurance company. It’s owned by Allstate, which is one of the world’s largest and most trusted insurance companies.

Are Esurance and Allstate the same company?

Yes. Allstate purchased Esurance in 2011, which means Esurance is technically a part of Allstate.

Is Esurance better than Geico?

It’s hard to say which of the two companies is better. It all comes down to your personal opinion and insurance needs. Both companies offer similar types of insurance plans.

Is Esurance Better Than Progressive?

Again, comparing the two companies is like comparing apples to apples. I recommend signing up for free quotes from both providers. Review the benefits and costs of each plan and then make the call about which one better suits your needs.

Esurance Offers The Coverage You Need

If you’re looking for a painless way to sign up for a new insurance plan, Esurance might just have all the things you’re looking for. The company offers just about any type of insurance coverage and is backed by Allstate, which has over 16 million households under its coverage belt.

If you’re looking to spend as little as possible on insurance, however, you might want to research lower-cost providers like Geico and Progressive.

Like death and taxes, insurance coverage is one of life’s unavoidable things. Here’s to getting the coverage you need at a price that meets your budget.

Learn More: Read our full Esurance Life Insurance Review.

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