Personal Capital Review

Personal Capital
Millennial Money icon Rating 9.5 / 10
Personal Capital is an online-only wealth management firm and financial planning service, widely considered one of the most innovative companies in the industry. In addition to their Robo-advisor investing and wealth management services, Personal Capital offers a suite of best in class free financial planning and tracking tools —including the widely popular Personal Capital app where you can track your budget, investing performance, expense, retirement accounts and more.
Tools10.0/10
User Experience9.5/10
Account types9.0/10
Customer Support9.0/10
Fees9.0/10
Pros
  • Best in class free budget and investment tracking tools
  • Bank level security
  • Personalized wealth management
  • High interest savings account
  • Innovative company
Cons
  • High minimum investment for advising support
  • Fees higher than other Robo-advisors

Personal Capital is an online-only wealth management firm and financial planning service. The company is considered to be of the most significant disruptors in the digital investing age.

Personal Capital offers a robo-advisor investing service and a suite of free and helpful financial planning tools —including the widely popular Personal Capital app. The company also offers dedicated financial advisors for high-net-worth individuals.

Who Owns Personal Capital?

Personal Capital is a U.S.-based investment services company headquartered out of Redwood Shores, Calif., with additional branches in San Francisco, Denver, Dallas, and Atlanta. The company was started in 2009 by four individuals: Louie Gasparini, Rob Foregger, Paul Bergholm, and Bill Harris.

These co-founders had a common goal: to provide a more personalized and streamlined investing experience by giving customers access to their full financial picture in one place.

How Does Personal Capital Work?

Rather than having to log in to several different platforms to access your financial data—for example, your checking account, savings account, 401k account, brokerage account, credit card accounts, student loan accounts, and so on—Personal Capital automatically populates all of it into your account.

This results in a better view of where you’re spending money and how effectively you’re saving it. It’s also easier to determine where you can cut back on spending to save more.

Personal Capital seems well-positioned to capitalize on the growing trend of online-only financial services companies (which is especially popular among millennials). As of October 2019, it’s estimated that Personal Capital has over 2 million users, with over $10 billion in assets under management.

Personal Capital Price: FREE With Personal Capital, you can see your net worth, analyze investments, and discover any hidden fees you weren’t aware of before – as well as set spending and saving goals. Get Started! Personal Capital


Now that you have a better idea of what Personal Capital is all about, let’s take a closer look at the services that the company offers and how you can use them to get a better handle on your finances.

Personal Capital Products & Services

Personal Capital’s products and tools are utilized to provide three specific services:

Wealth Management

Personal Capital’s Wealth Management offering gives investors access to their robo-advising service along with personalized advice from the company’s certified financial advisors.

As a Wealth Management account holder, you can also take advantage of the following features:

  • Smart Weighting, which limits your investment risks by making sure your funds aren’t overly invested in one sector. This tool helps ensure your portfolio is well-diversified and, therefore, more resilient to potential market shifts.
  • Dynamic Portfolio Allocation, which helps meet your evolving financial needs by dynamically making adjustments to your investments as your financial situation changes.
  • Tax Optimization lets account holders take advantage of tax-advantaged investing strategies, such as tax-loss harvesting.
  • Intelligent Rebalancing automatically rebalances your accounts at the best times without any action on your end.

personal capital wealth management
Personal Capital offers three levels of wealth management services, depending on how much you have to invest. Here’s an overview of each of them:

Investment Services

Investment Services is Personal Capital’s entry-level wealth management offering for investors with between $100,000 and $200,000. The benefits of the basic investment services account are as follows:

  • Customer support from their team of financial advisors whenever you might need it
  • Personal Capital’s Robo-advisor will professionally manage your funds
  • You’ll have access to the company’s suite of useful investing tools
  • Your funds will be invested in ETFs only

Wealth Management

If you have over $200,000 to invest, you can open a Wealth Management account and enjoy the same benefits as a standard account, as well as the following benefits:

  • Access to two dedicated financial advisors
  • Free consultations available to speak with sector-specific investment specialists, like real estate and options
  • Ability to invest in individual stocks in addition to ETFs

Private Client

Investors with over $1 million will have access to Personal Capital’s highest level of wealth management service: Private Client.

In addition to the benefits included in the Investment Services and Wealth Management plans, Private Client account holders receive:

  • Exclusive access to Personal Capital’s Investment Committee
  • More in-depth estate, tax, legacy, and wealth planning advice
  • Access to invest in private equity and hedge funds
  • Private banking services offered only to private clients
  • Ability to trade individual bonds (in addition to ETFs and stocks)

Personal Capital charges a 0.89% asset management fee for your first $1 million invested in Wealth Management services. Private clients with over $3 million will get a discounted rate of 0.79%, while those with over $10 million are charged 0.49%.

Cash Management

Personal Capital offers a high-yield savings account that’s called Personal Capital Cash.

This account has no minimum balance requirements, no monthly fees, and offers 1.55% APY. You also get the peace of mind that comes with having your funds be FDIC-insured (up to $1.5 million, too!).

 

personal capital cash

Socially Responsible Investing

Personal Capital offers Socially Responsible Personal Strategy accounts that aim to invest your funds with companies that align with your values.

In the past, a socially responsible investing strategy might include a blanket rule of “no investing in oil funds.”

Personal Capital takes this idea one step further by factoring in what you value the most. For example, if you want to focus on companies that have embraced renewable energy or if you want to avoid investing in conflict minerals, your funds can be routed into assets that align with these values.

Personal Capital Price: FREE With Personal Capital, you can see your net worth, analyze investments, and discover any hidden fees you weren’t aware of before – as well as set spending and saving goals. Get Started! Personal Capital

Personal Capital Financial Tools

Personal Capital’s most popular product is their spending tracker, which offers a variety of free budgeting and financial planning tools.

You can access this spending tracker with your online account, along with a variety of other tools. However, the easiest way to access these tools is in the Personal Capital app, which has a 4.7-star rating (out of 5) in the App Store and a 4.5-star rating (out of 5) in the Google Play Store.personal capital financial tools

Here are the main financial tracking services you can use:

Investment Checkup:

Investment Checkup is a tool that automatically monitors the performance of your investment portfolio and suggests opportunities for better allocation when needed.

Retirement Planner:

Retirement Planner continuously monitors your financial progress as you move toward your stated retirement goal. You’ll have real-time access to information that will let you know whether you’re spending too much or saving the right amount.

Net Worth Tracker:

Net Worth Tracker is one of my favorite features that Personal Capital offers. Right within your account, you have real-time access to your net worth.

Fee Analyzer:

Fee Analyzer is an interesting feature that tracks the fees you pay within your financial investments and alerts you if the fees are higher than average. The fee analyzer will also help you realize the total impact that certain fees might have throughout the lifetime of your retirement account.

Cash Flow Monitoring:

Cash Flow Monitoring is a tool that lets you pay close attention to how much cash is moving in and out of your accounts.

Education Planner:

Education Planner helps you determine how much you need to save for any upcoming education expenses.

My Favorite Personal Capital Features

There are a ton of amazing features in the app, but here are my favorite that I use every day.

The Dashboard

As you may or may not know, every morning, I start my day with a cup of coffee and spend 5 minutes checking in on my finances.

It’s a routine I’ve kept up with now for over seven years, and I always start with the Personal Capital dashboard on my phone.

The dashboard has changed a ton over the years and now has several amazing features. Some of these features include the ability to see your net worth (assets-liabilities), cash to invest, and performance of your investments (the “You Index”). You can also see the amount you owe on your credit cards, the amounts you have in your bank accounts, the amount you’ve contributed so far this year to your retirement accounts, and your monthly spending to budget that you can customize.

It’s an insane amount of information that has been absolutely essential in helping me reach financial independence and become a millennial millionaire.

The Retirement Forecast

The hands-down beast of the Personal Capital app is the retirement tracker, which is pretty much my favorite online tool to use.

It also helps me keep track of whether I’m maintaining my investing path growth to sustain early retirement and can help you figure out when you can realistically retire, depending on a bunch of variables.

Here’s my actual retirement investment path, which I’ve set to walk away from work at the age of 35 completely. Even though I’ve already reached financial independence, I’m still making and investing money, but have set my Personal Capital retirement date as 35 for future forecasting purposes.

personal capital retirement forecast

It says I have an 88% chance that my current investment portfolio will last me 60+ years. This percentage will likely continue to increase as I add even more money to my investments.

I’ll take it! I have so much fun playing with this one tool. It’s my personal finance dashboard.

Investment Allocation Tracker

Investing growth is the OG passive income, and diversification is a central component of my investing strategy and any solid investing strategy.

One awesome Personal Capital feature that I used early on when setting up my own investing portfolio was the target allocation feature that makes free optimal investment recommendations based on a series of questions you answer when setting up your profile.

It recommended me to get more exposure to international stocks, as a way to hedge only US performance. And, it motivated me to study the idea further and eventually buy shares of Vanguard’s Total International Stock Index Fund (VGTSX) to diversify my portfolio.

While I am always naturally skeptical of any tool that recommends an ideal investment allocation, none has been more spot-on than Personal Capital. It’s definitely worth checking out and comparing it to your current strategy.

The Retirement Fee Analyzer

Did you know that the average investor is paying at least 3-4x more in fees in their retirement accounts?

Yup, it’s insane, and over time, the fees you are potentially paying to have your investments managed can add up to you having hundreds of thousands of dollars less in your portfolio once you retire.

That means just your 401k and retirement fees alone can stop you from retiring up to 5-10 years early. Yeah, seriously, these management fees really add up.

You can use this feature to identify where you are paying too much in fees, how your fees compare to others, and how much of your investment earnings are being lost to fees (which is most shocking for most people).

Check out how much you are being charged to manage your investments, then you can attempt to reduce your fees as much as possible.

The Monthly, Quarterly, and Annual Review

At the end of every month and quarter, I do a quick analysis of my spending patterns to see what I’ve spent too much money on, so I can make adjustments over the next period.

Then at the end of the year, I pour a glass of wine and do a massive year-end review, where I analyze my spending patterns across all categories and make adjustments for next year’s strategy.

Unfortunately, my spending went a little rogue last year because I got married, and it messed up my previous three years of maintaining my spending target, but so far this year, I’ve stayed on track.

Here’s a snapshot of the Personal Capital cash flow dashboard that you can easily customize to show you how much you’ve spent in the past week, month, or year.

Weekly Cash Flow & Investing Performance Email Updates

Another awesome free feature that I use is the weekly cash flow and investing performance update. These are actually one of my favorite emails that I get all week – haha, I know, I’m such a nerd.

But seriously, the updates are legit and give me a high-level snapshot of how well my investments are doing relative to the market, how much money I’ve spent compared to last month, as well as how my cash flow compares to last year. That’s a ton of info in an email.

Financial Scenario Analysis

The financial scenario analysis is a great new feature that I’ve just started playing around with that could help you make better financial decisions – or at least understand what impact it will have on your finances.

It can be difficult to predict how making a certain decision can impact your finances, but now you can test/compare multiple incomes or spending scenarios.

I mean, who doesn’t like A/B tests for your money? You can compare all kinds of scenarios with the tool – like the impact of selling your home, inheriting money, paying for a wedding, doing a big renovation, or really anything you can come up with. You can also save the scenarios to edit later.

How To Sign Up for Personal Capital

Personal Capital has a very slick website and a seamless sign-up process. To get started, click the Get Free Tools button on the top right-hand corner of your browser.
personal capital sign up

You’ll then land on an easy sign-up form where you’ll be instructed to enter your email, password, and phone number to create an account. Once that’s done, you’ll be presented with a neat questionnaire asking for your personal details. I filled out some basic info here so you can see what I mean:
personal capital signing up

Next, you will be prompted to search for and link your external financial accounts. This is how Personal Capital will access and populate your financial data.
personal capital accounts

How Much Does Personal Capital Cost?

One of the coolest things about Personal Capital is that it’s 100% free. The spending and budgeting tools I mentioned above are all free to use. You only pay money if you have a Wealth Management account.

On that note, Wealth Management account fees start at 0.89% from $100,000 to $3 million. If you have over $3 million invested, you’ll pay between 0.49% and 0.79%.

Promos and Bonuses

At the time of this writing, I do not see any promotions and coupons listed on the Personal Capital site that apply to sign up for new accounts. You might be able to find a coupon on an external affiliate link, but I cannot verify the authenticity of those links. Better yet, sign up through my link so that Personal Capital knows you are one of my fans.

Personal Capital Price: FREE With Personal Capital, you can see your net worth, analyze investments, and discover any hidden fees you weren’t aware of before – as well as set spending and saving goals. Get Started! Personal Capital

Personal Capital Security

Personal Capital uses a variety of security protocols to keep your account and data safe. For starters, they have a dedicated security team that’s constantly testing the system for vulnerabilities. The company also uses leading-edge encryption and fraud detection technology.

Personal Capital seems to use some of the more advanced security measures that I’ve seen advertised on financial websites.personal capital security

Customer Service and Support

Personal Capital offers self-service support to free account holders. You can also submit requests on this online form.

Phone & Contact Information

Only Wealth Management clients have access to phone support.

If you’re interested in becoming a Wealth Management customer, call this number: 1-855-855-8005. The company’s contact us page can be found here.

Aside from their headquarters, the company has branches located in Denver, Atlanta, San Francisco, and Dallas.

Pros and Cons of Personal Capital

Pros

  • One of the best spending trackers on the market (and it’s free!)
  • Fantastic budgeting and financial planning tools (and they’re free, too!)
  • Personalized Wealth Management services available

Cons

  • Very high buy-in for Wealth Management/Robo-advising account ($100,000 to start)
  • Wealth Management/Robo-advising fees higher than the competition
  • You’ll still have to keep track of some of your finances by hand

Alternatives to Personal Capital

The main alternatives to Personal Capital are Mint, Betterment, YNAB, Wealthfront, Tiller, PocketSmith, EveryDollar, Wally, and MoneyDance. Of those services, it’s going to be hard to find one that beats the ease-of-use and user-friendly dashboard that Personal Capital offers.

Mint vs. Personal Capital

I’m also a huge Mint fan as well and use it too, but it doesn’t come anywhere close to the functionality of Personal Capital, which has way more features and gets updated a lot more frequently.

Check out my full review of Personal Capital vs Mint.

FAQ

Let’s take a second to answer some of the most common questions I hear about Personal Capital.

Is Personal Capital Legitimate?

Yes. Personal Capital is a legitimate company and service to use. They’ve been in business since 2009, have over 2 million customers, and manage over $10 billion in assets. What’s more,  management accounts are FDIC-insured.

Is Personal Capital Worth the Fee?

First of all, there is no fee to use Personal Capital’s app and budgeting tools. You will pay a fee if you have over $100,000 to invest with their Wealth Management division.

That said if you prefer to take a hands-off investment approach, but also want the benefit of having access to certified financial advisors, the advisory fees (starting at 0.89%) might be worth it to you. If that seems steep, I recommend researching other top Robo-advisors.

How Does Personal Capital Make Money?

Personal Capital mainly earns money by charging advisory fees on Wealth Management accounts. They currently manage $10 billion—not exactly a small number. If you sign up for a free account, be ready to get ads that encourage you to enroll in a Wealth Management account.

Can Personal Capital Be Hacked?

Personal Capital is no more or less likely to be hacked than any leading online financial company. With that in mind, the company does seem to have a very robust security platform.

Personal Capital Price: FREE With Personal Capital, you can see your net worth, analyze investments, and discover any hidden fees you weren’t aware of before – as well as set spending and saving goals. Get Started! Personal Capital

Is Personal Capital A Good Tool For Investing?

The road to financial freedom is filled with a seemingly endless amount of traps designed to get you to spend and waste money.

If you want to get a better handle on your finances and don’t mind sharing your data, a Personal Capital account is a no-brainer. Having access to all of your financial accounts in one place might make it easier for you to achieve your financial goals.

At the very least, it’ll prevent you from having to log in and out of several accounts regularly. There is a reason I log into Personal Capital every day – it helps me track everything I need to know about my money – investment performance, cash flows, budgets, and early retirement trajectory.

When it comes to their Personal Capital’s Wealth Management division, due to the relatively high fees that they charge, you might want to do your homework there to see if it makes sense for you.

If you’re interested in learning more about what funds I recommend, check out my Millennial Money Portfolio post.

Thanks for reading, and here’s to achieving financial independence!

Grant Sabatier

Grant Sabatier

Creator of Millennial Money and Author of Financial Freedom (Penguin Random House). Dubbed "The Millennial Millionaire" by CNBC, Grant went from $2.26 to over $1 million in 5 years, reaching financial independence at age 30. Grant has been featured in The New York Times, Wall Street Journal, BBC, NPR, Money Magazine and many others. He uses Personal Capital to manage his money in 10 minutes a month.
Grant Sabatier

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Posted in: Brokerage Reviews, Money Apps

2 Comments
    Brian Williams
    Posted Nov 01 2017
    Grant, I appreciate the discussion on the article on how much it helps you. One concern that I have among others is the security aspect, which your article doesn’t go into. A lot of us have some pretty strict concerns on having all of your account information held in one portal that could be corrupted or be hacked, without a lot of assurances from the vendor that information really is secure. Their is penthouse of examples of that in the past. What are your thoughts on that and how is that affected your use of the product?

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