LifePoints Review 2021 | Is This Survey Site Legit?

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Are survey sites worthwhile or a waste of time? The answer depends on your perspective and also on the survey site you choose.

You won’t get rich answering surveys. That’s the honest truth. But you could have fun and earn some extra money.

LifePoints, a survey site newcomer, has a lot to offer.

LifePoints Review

Overall Rating

9.5

Bottom Line

LifePoints is a site that allows you to earn points redeemable for gift cards by completing surveys and simple tasks. They are available all over the world and offer surveys in 26 languages. This means almost everyone has the ability to provide feedback and earn points!

Pros

  • Lots of Survey Options
  • Multiple Ways to Redeem Points
  • No Geographical Limitations

Cons

  • Points Will Expire
  • Lack of Customer Support
  • Limited Rewards Information

Number of Opportunities

10.0

Payouts

10.0

Customer service

9.0

What is LifePoints?

Two global market research companies, MySurvey and Lightspeed, joined together to create LifePoints in 2019.

When you join LifePoints, you can take surveys that pay for your opinion in points, which you can then redeem for electronic gift cards (egift cards), cash via PayPal payment, or a charity donation.

Unlike many of its English-only competitors, LifePoints offers surveys from all over the world in 26 languages. Almost everyone can share an opinion and earn points.

What Does LifePoints Do?

Companies crave feedback from existing and potential customers. They call this feedback market research or product research.

For decades, companies did market research by hiring a staff to call random landlines and ask whoever answered the phone to take a survey. Or they mailed out surveys to people’s homes and hoped for a decent response.

But this kind of research costs a lot and returns only a handful of responses.

Now, through survey sites like LifePoints, companies can get more responses for less money. They can create a global test market without mobilizing an army of telemarketers or processing tons of snail mail.

LifePoints Harnesses Your Voice

So when you join LifePoints and take online surveys, you get a small voice in the future of a variety of products—from video games to groceries to movie concessions.

Marketing research companies ask that you provide honest answers and represent the demographic they’re targeting.

If you complete enough surveys to earn rewards, you can cash out your points for egift cards to places like Amazon, Starbucks, iTunes, Google Play, and eBay. You could also opt for PayPal payments. It’s as simple as that!

Is LifePoints Legit?

As I mentioned above, with LifePoints being the child of a couple of upstanding survey companies—MySurvey and Lightspeed—LifePoints is definitely a legitimate survey site.

LifePoints also has mostly positive ratings, with a TrustPilot score of 4.3 out of 5. It has a lower score (roughly 3) on Google Play, but this is mostly due to glitches with account management and its app.

The legitimacy of the surveys and payouts are solid and not often complained about. They are very responsive to feedback on the Google Play Store, which means they’re listening. I expect them to improve their app user experience in the short-term.

LifePoints has over 5 million members across 70 countries, so they are popular and just about everywhere.

How Does LifePoints Work?

As a survey site newbie, the LifePoints panel is simple and straightforward. A lot of survey platforms feel clunky and dated. Not LifePoints.

The LifePoints panel is clutter-free, modular, and colorful. Your progress bar shows your points total in the survey panel and always lets you know how many more points you need for your next cash out.

Each LifePoints survey shows a time estimate and the number of points you could earn before you start. You’ll know what you’re getting into and how much it’ll pay out. This helps as you budget time.

The platform offers mini-polls that pay 1 or 2 points for answering a question or two. It also offers half-hour-long surveys that pay 100 or 150 points.

3 Ways To Earn LifePoints

The whole point of LifePoints is to collect, well, LifePoints. When you get enough points, you can cash the points in for money or egift cards.

You’ll need about 550 points to earn a $5 gift card. So a point is valued at a little less than a penny (more on this in a bit).

First, let’s see what you can do to earn points:

LifePoints Surveys

Online surveys provide the backbone of LifePoints. You’ll share your opinion and knowledge about products, policies, and occasionally political candidates.

Topics range from politics, health, fitness, food, recreation, entertainment, and travel. These surveys require your focus, but not much else.

New surveys often fill up quickly, so you’ll need to check in often to maximize your earning potential.

Tracking Behaviors in Diary Entries

LifePoints also rewards points for keeping track of your behaviors and experiences through diary entries.

The data from your diaries can tell research companies how you used a particular product. Your unique experience with a product or brand can shape future versions of the product.

Keeping a diary requires more time and thought than simple survey panels, but it can also reward more points.

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Product Testing

Another option is product testing. Some companies want pointed feedback about a specific product, and they’re even willing to mail you a product.

In exchange, you’ll provide your detailed and honest feedback about the product. Product testing appeals to people who have extra time.

How much can you earn on LifePoints?

LifePoints, like most survey sites, is free join—no surprise fees or scam worries here.

But what about your earning potential? Will LifePoints be worth your time and effort?

This is where your perspective matters. LifePoints can’t provide a living wage. But it can provide a little extra money.

You could earn an extra $100 a month, for example. This could pay your smartphone bill or for a couple of nice restaurant meals.

To earn this much extra money, you’d probably need to spend a couple of hours a day on the site. If you have a couple of extra hours a day, this is an easy way to turn that time into money.

About LifePoints Redemption Options

A lot of survey sites have a clear points-to-cash conversion system.

The LifePoints system is less clear. The value you get for your points depends on the redemption option you choose.

  • Gift cards: You’d need 550 points to earn a $5 egift card. Based on this ratio, a LifePoint is worth 0.9 cents when redeemed for a gift card.
  • PayPal vouchers: You’d need 1,200 points to redeem a $10 PayPal voucher. Based on this ratio, a LifePoint is worth 0.83 cents when redeemed for cash. (PayPal may also take a percentage if you transfer your PayPal balance into your bank account.)
  • Donations: You could transfer your LifePoints to a charity of your choice with the same 550 points to $5 ratio—about 0.9 cents per point. Charities include the Special Olympics and UNICEF.

If you choose to redeem your LifePoints for an egift card, you can visit the rewards center on the LifePoints Panel to choose your online retailer.

Although you’re allowed to redeem points once you reach 550, you’d need 1,100 points to get most gift cards in the rewards center because they come in increments of $10.

As of now, the rewards center includes a $5 Amazon gift card in exchange for 550 points; all other gift cards would require you to redeem 1,100 points for a $10 gift card.

And it’s important to know your points don’t last forever. Per the LifePoints Terms and Conditions, “points expire three years from the date of award and, if sooner, upon twelve (12) months of no account activity.”

This is definitely something to consider if you feel like you may have periods of inactivity on the site, which all of us inevitably do.

Is LifePoints Worth It?

You could expect to earn 20 to 100 points per survey. You can also find some 150 or 200-point surveys. Naturally, the point earnings tend to increase as the length of the survey increases.

A 100-point survey may take you 20 minutes and earn you a little less than $1. (Other paid survey sites pay about the same rate.)

You can see where I’m going with this. At this rate, you’d earn about $3 an hour, which is less than you’d earn at a minimum wage job.

Chances are good you’d get screened out of some surveys, which means you don’t get paid for the screening time.

As a job, LifePoints may not be worth your time. As a way to make extra money online, however, you may find LifePoints worthwhile.

It all depends on how you like to spend your time. If you’re sitting on the bus with nothing else to do, using the mobile app to earn a couple of dollars could be worth it.

If you’re saving for something special and every little bit helps, why not use your free time to earn $100 or so extra a month?

Signing up for Lifepoints

To create a LifePoints account, you must be at least 16 years old. That’s about the only restriction. Anyone from anywhere can join.

Signing up is easy. Just enter your name, address, and email address to get started. You’ll get 10 LifePoints just for that. Then, you can earn 10 more for answering a few more demographic questions.

If you’re signing up on a laptop or desktop browser, be sure to download the mobile app for your Android or iOS device, too. Most people earn more from their phones since they can squeeze in a survey here and there.

The LifePoints app had some glitches when it first launched, but over the past few months, they seem to have ironed out the problems.

Download the LifePoints app

LifePoints took down their mobile app after a previous website rebuild, but have since launched a new LifePoints app for Android phones on the Google Play Store.

The LifePoints app won’t take up a lot of space on your phone, if that’s a concern.

Start Earning LifePoints

Once your profile is set up, you are ready to start earning points. Your dashboard (LifePoints Panel) will show a variety of available surveys. Most require clicking checkboxes; a few ask you to type in answers.

The product testing and diary-keeping surveys are sparse; you’ll mostly see questions and answers.

Just click on a survey to get started. LifePoints will take you to different sites for some surveys, but the system keeps track of your points no matter what site they come from.

LifePoints Boosters

The best survey sites have ways that you can maximize your earnings. This often involves referring others to the site and rewarding frequent users.

LifePoints rewards people who complete a certain simple task with bonuses known as Boosters.

For instance, LifePoints rewards you extra points in the form of a 20% Booster if you allow location services on the app. This means that you will earn 20% more points on each survey that you complete. Not bad.

They will also reward you for keeping your profile up to date. When they prompt you to update, you will earn about 10 points every time.

You can also earn Boosters by being a frequent user. LifePoints offers Daily Challenges that are rewarded in Boosters. These are tasks that are shorter than a survey. If you are consistent with the Daily Challenges, you will receive even more of a boost.

Unlike other survey sites, LifePoints does not offer a referral system.

Security

This mobile app has access to a fair amount of personal information. So, what exactly does LifePoints do with your information?

Any information you provide during a survey is sent only to the client who requested the information. It is not shared with additional clients or any other LifePoints members.

The personal data you provide when you join LifePoints is not shared with any clients or any other members.

LifePoints acknowledges it cannot provide a 100% guarantee it will not be hacked. There is always a possibility.

However, this site and its app comply with the standard and industry requirements, including the European Society for Opinion and Market Research (ESOMAR), European Pharmaceutical Market Research Association (EphMRA), Market Research Society (UK), and the American Marketing Association (AMA).

Customer Support

LifePoints’ customer service is sparse. You can access a help center but it includes static information such as FAQs.

You can “leave a note” asking for help from customer service. This process is essentially an email ticketing system. The customer service team will respond to your inquiry in the order received.

This type of customer service can be frustrating, as most people like a live chat function or telephone number to call.

With no email address listed, it’s hard to follow up on your inquiry. You will have to submit another service request if you have an additional question.

Eventually, you may end up getting lost in the noise.

Pros and Cons of LifePoints

There are lots of survey sites out there, so it’s important to know where LifePoints shines and where it struggles. Here are some of the pros and cons:

Pros

  • Lots of surveys available: LifePoints has plenty of options available, which increases your chances of earning points. The site always has surveys available, but you might not qualify for all of them.
  • Average of 10 minutes to complete: There is nothing worse than taking a 30-minute survey only to be disqualified or earn mere cents for your effort. The average time it takes to complete surveys or tasks on LifePoints is 10 minutes or less, which means you can earn more and focus on individual surveys less.
  • Multiple ways to redeem points: It’s always nice to have options. LifePoints offers several ways to redeem your points. You can receive a gift card from popular vendors such as Amazon or Starbucks. They also offer payouts via PayPal. Either way, you have options on how you would like to be rewarded for your efforts.
  • No geographical limitations: Often, these sites are only available in one or two countries. LifePoints can be accessed by people all over the globe. With surveys in 26 languages, LifePoints is available to nearly everyone.

Cons

  • Lackluster customer service: There aren’t many options when it comes to speaking to an actual human. Their main form of customer support is a knowledge center on their website. They also have a ticketing system, but that still feels highly impersonal.
  • Canceled accounts and payouts: A few users have reported their accounts were canceled for unknown reasons. Their points were nullified. Others have reported their payouts were canceled mid-shipment and accounts deactivated when they inquired. Some say that this happened after the shift from MySurvey to LifePoints.
  • Little information about earnings and rewards: As discussed above, points have different values depending on how you choose to redeem them. LifePoints could change in value if the site chooses to make such a change. There’s no government regulation to protect you. If this bothers you, try a site that pays in actual currency rather than points.
  • Points will expire: If you do the hard work to earn the points, you expect them to be permanent. Unfortunately, that is not the case with LifePoints. If not redeemed, points last three years and can expire sooner if you are an inactive user—a significant drawback if you are only take surveys occasionally.

Alternatives to LifePoints

If some of the above cons have you scratching your head, that’s alright. LifePoints isn’t the only survey service out there. You may want to consider:

Best LifePoints Alternatives
Inbox Dollars$20 Sign-up BonusSign Up
Swagbucks$20 Sign-up BonusSign Up
Survey Junkie$0.50 Sign-up BonusSign Up

InboxDollars

InboxDollars is a popular cash rewards and survey site. You won’t make a lot of money, but it’s a legitimate site if you want to earn some extra cash in your spare time.

Learn More: Read our InboxDollars review.
Get Started:InboxDollars.com

Swagbucks

So this survey site adds a new twist to the industry. You can get paid for watching videos, playing video games, searching the web, inviting friends, shopping online, and more.

Learn More: Read our Swagbucks Review.
Get Started:Swagbucks.com

Survey Junkie

Survey Junkie is a popular alternative to LifePoints. Survey Junkie also runs on a point system, though the value of the points seems stronger on Survey Junkie (925 points = $10).

Learn More: Read our Survey Junkie Review.
Get Started:SurveyJunkie.com

Is LifePoints a Good Fit For You?

Is LifePoints legit? Yes, but as an online survey site it is far from a perfect program.

It’s easy and fun to use. If you have free time and need some extra cash, I recommend giving LifePoints a shot.

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